Contact · China Mobile Phones
Since 2003 we've been helping travelers and expats sort out China's mobile networks. Reach us below — we read every message ourselves.
Use the form below for questions, corrections, or partnership inquiries. It's the fastest way to reach us and the one we check most often.
Typical reply: same day, Mon–Fri Shanghai time.
Call 021-5109 7153 within China, or +86 21-5109 7153 from abroad, during office hours. For after-hours or urgent SIM/eSIM issues, call +86 139 1683 0892.
Double-check the country code if you're dialing from outside China.
Check your spam or junk folder first — some inboxes filter our replies. Still nothing after one business day? Send a second message with an alternate email address.
Fields marked with an asterisk (*) are required. Please double-check your email address — it's the most common reason a reply goes missing.
Our editorial and business office is based in Shanghai, where the site has operated since 2003. This is a working office rather than a retail storefront, so if you'd like to visit in person, please contact us first to arrange a time.
Most messages get a reply the same day, Monday to Friday, Shanghai time (UTC+8). If you're writing from a very different time zone, your reply may land the next morning your time — that's the time difference, not a delay on our end.
No. China Mobile Phones is an independent, informational site. We test, compare, and write about SIM card, eSIM, top-up, and virtual number options for travelers and expats, and some of our recommendations link to partners like Holafly, Ding.com, and eSender. Ordering happens on the partner's site, not ours.
Yes — this is exactly what we're here for. Tell us your device model, travel dates, and whether you need a China number for verification codes (like WeChat or banking), and we'll point you to the guide or comparison that fits.
Our office in Shanghai handles editorial and business correspondence rather than walk-in sales, so please contact us before visiting to make sure someone is available to meet you.
Please send us the page URL and what looks wrong through the form above. China's carrier plans and pricing change often, and reader corrections are one of the main ways we keep pages accurate.
No. Despite the name, China Mobile Phones is an independent publisher and is not owned by, operated by, or officially affiliated with China Mobile Limited or any other carrier.
China Mobile Phones is reader-supported. Some pages link to partners such as Holafly, Ding.com, and eSender, and we may earn a commission if you make a purchase through those links, at no extra cost to you. This never affects how we test or write about a service — see the About Us page for details.